Frequently Asked Question’s

  • We currently offer:

    • Basic First Aid with CPR- C

    • Intermediate First Aid with CPR-C

    • Our courses are designed for individuals, workplaces, healthcare professionals, teachers, childcare providers, and anyone who wants to learn life-saving skills.

    • Yes! Our courses meet national standards and are accredited by OHS Alberta

    • No prior experience is needed! Our courses are beginner-friendly and designed to teach you everything from the basic skills.

    • Yes! We offer customized training for workplaces, schools, and organizations. Contact us for group discounts and on-site training options.

    • Yes! We can come to your workplace and provide on-site training tailored to your industry’s requirements.

    • See our group options

    • Cancelations can be made 2 weeks prior to course starting date.

    • Please note cancellations are subject to an administration fee of $30

    • Please Contact us to change a booking or cancel

    • Yes! Upon successful completion, you’ll receive a digital and/or printed certificate valid for 3 years

    • Most certifications are valid for 3 years.

    • We recommend refreshing your skills regularly with refreshers courses, and advice re-certifying every 2 years.

    • Watch this space, we will have a store available in the future to purchase your first aid supplies.

    • Please contact us for any requests or information

    • Please bring a valid ID, comfortable clothing (as courses involve practical exercises), and a notebook if you’d like to take notes. We provide all necessary training materials.

    • Most of our courses are suitable for participants aged 16 and above.

    • Some courses require a short-written test or practical assessment to ensure you’ve learned the necessary skills.

    • Our instructors provide guidance to help you succeed.

    • If you arrive late, you may need to reschedule depending on how much of the course you’ve missed.

    • 100% attendance is mandatory to pass each course.

    • Please arrive at least 15 minutes early to avoid disruptions.

    • An AED (Automated External Defibrillator) is a life-saving device used in cardiac emergencies.

    • Our courses include hands-on AED training.

    • All of our trainers are certified professionals with extensive experience in first aid and emergency response training.

    • Some parts of the training, such as CPR, require moderate physical activity.

    • If you have any medical concerns, let us know in advance, and we’ll do our best to accommodate you.

    • If you're unsure which course to take, feel free to contact us, and we'll recommend the best option based on your needs and profession.

    • We do not supply food. For full-day courses, we provide breaks, but meals are not included unless stated otherwise.

    • Feel free to bring your own lunch, snacks and drinks.

    • Yes! Our courses are safe for pregnant participants, but we recommend consulting with your healthcare provider before attending.

    • Yes! First aid training makes a great gift for loved ones.

    • Contact us to purchase a gift certificate.